Help for Students

Canvas problems

If you encounter an issue when entering Canvas, contact CANVAS Help Desk.

Banner problems

If you encounter an issue when entering Banner, contact IT Help Desk.

ALEKS PPL problems

If you encounter a technical issue within ALEKS PPL, contact ALEKS Higher Education Customer Support:

Hours (Eastern Time):
Sunday, 4:00pm to 1:00am
Monday - Thursday, 7:00am to 1:00am
Friday, 7:00am to 9:00pm

Email: contact ALEKS
Telephone: (714) 619-7090
Website: support.aleks.com/assess_placement

Advising Questions

If you need to consult with an adviser prior to New Student Orientation, send an email with your initial question to 

ude.wons@tnemesivda